Support Email: [email protected]


Shipping Information

Jeannechic orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last minute purchases, Express delivery is available to most destinations. This means you can purchase multiple pieces from multiple locations for one shipping fee. We ship worldwide from Vietnam with a general shipping price of $20 for all items!

The amount of the Flat Shipping Fee is based on the lowest price shipping option available for the item in your order, which travels the farthest to reach you. All relevant delivery options available for your order and to your destination will be displayed at checkout.

Shipping Times

In each product, we provide an Estimated Arrival time when you place an order, the estimated time will be from 5 to 7 working days.

Note: Please note that the total time for you to receive the item will include the order processing time (3 to 5 working days).

Estimated Arrival = Shipping time + processing time

Order Charges & Cancellations

If you would like to make changes to your order or the arranged delivery time, please contact Customer Service as soon as possible and we will be happy to assist you in any way possible.

Please feel free to contact us via email at [email protected] if you have any questions. We would be delighted to hear from you.